Virgin Online Casino Review
Virgin Online Casino opened its virtual doors together with Gamesys in 2014 with a large and varied selection of slots, table games, bingo and other casino games. The brand is powered by Gamesys, but titles from NetEnt, High 5 Games and IGT are also on the menu. The games are available on instant play on all PCs, and via a downloadable app for both Android and iOS devices. Virgin Casino is the first American online casino to offer a wager-free welcome bonus.
|Available in States||New Jersey (NJ)|
|Land Based Partner||Tropicana Casino and Resort|
|No. of Games||220+ games|
Online Bank Transfer
Bonuses and Promotions
To claim the offer, simply create your account, deposit at least $10 and place your first wager. If you happen to lose money during the first 7 days, Virgin Online Casino will cover your net losses up to $100.
The bonus money is withdrawable, subject to a $10 minimum withdrawal. The bonus is not subject to a wagering requirement which, as we already know, takes the fun out of gaming with bonus funds. New players must claim the bonus within 7 days of depositing and placing the first bet.
Free $10 Instant Bonus Money – Besides the welcome offer, Virgin Casino is giving new players a chance to participate in the “Free $10 Instant Bonus Money” promotion where they can scoop up to $50. The bonus money is valid for bets on all games, but you must deposit at least $10 before you can withdraw the bonus winnings.
Virgin Online Casino treats loyal players to a fresh collection of gamified rewards and promotions. Each day of the week, there is a promotion that promises to keep your free gaming session going. Some of its current promotions include:
- V*Points Scheme – This is a loyalty program that rewards existing players with 1 V*Point for every $100 wagered on table games, $40 wagered on slots, and $15 wagered on bingo games. The points can be converted into cash at a rate of $0.01 for every V*Point.
- Virgin Casino VIP Program – Virgin casino rewards loyal players through a gamified VIP program, but it does not provide information on how to join the program on the website. Email VIP@virgincasino.com or contact the customer support to inquire about your eligibility. Some of the benefits offered to VIP include luxury gifts, birthday bonuses, personal accounts managers, tickets to sporting events in NJ and more.
- Community Jackpot – Play any progressive jackpot slot (designated with a key) and get a chance to win as much as $10,000.
- Refer a Friend Bonus – This promotion gives you $50 free money for every friend you refer to Virgin Online Casino.
- Star-Studded Summer – Wager at least $50 to earn a ticket into the Monday Prize Draw, where you stand a chance to win an all-expense-paid tour to the destination of your choice.
How to Get the Bonus
Follow these steps to receive the bonus:
- Visit the casino’s official page and click “Join Now”.
- Create and verify your account.
- Enter the bonus code, if any.
- Confirm you are over 21 years and click “Join Now”.
- The welcome bonus at Virgin has no wagering requirement. You are free to withdraw the winnings as soon as you hit some.
- However, the bonus itself cannot be withdrawn. It is only valid for bets at the casino.
- The bonus must be used within 30 days.
Virgin Online Casinos focuses on providing slots, but this is no surprise considering slots are the most popular online casino games. The site has over 200 slots from various developers including popular titles such as Jeopardy, Wolf Run, Star Trek, Siberian Storm, Cleopatra, and Ghostbusters. You will also find some exclusive slot titles developed by Gamesys that you won’t find in any other online casino.
Admittedly, Virgin Online Casino has quite a limited number of slots compared to what you would find in most brands. However, it keeps things balanced with a nice collection of classic slots, and 5-reel slots with great features such as bonus rounds, expanding wilds, multipliers, and free spins. The casino also has a few progressive jackpot slots including:
- Wonderland which pays out as much as $290,000.
- Diamond Bonanza.
- Deal or no deal which dolls out a top prize of $167,000.
Virgin Online Casino provides 6 video poker games from Game King. They include Double Double Bonus Poker, Double Bonus Poker, Bonus Poker, Five-Play Draw Poker, Triple-Play Draw Poker, and Jacks or Better. It is worth noting that Five-Play and Triple-Play Draw Pokers offer favourable RTP with a house edge of less than 0.5%.
Blackjack is the most popular of all the table games present at Virgin site and comes in 5 different variations:
|Blackjack Variation||House Edge|
|Atlantic City Blackjack||0.36%|
|Vegas Strip Blackjack||0.36%|
|Vegas Downtown Blackjack||0.39%|
Roulette lovers have two of the most popular variations of the game on offer; the European and American Roulettes. The American version has a disappointing house edge of 5.26% while the European version has a casino edge of 2.71%.
Virgin Casino Keno
The brand has two keno games:
- Keno Casino Game – This game allows up to 15 picks, and with a max bet of $5, you stand a chance to walk away with a life-changing $50,000. The game has superb graphics and immersive sounds. You would want to plug your headphone when playing this one.
- Fortune Teller Keno – This game allows up to 15 picks and a top prize of $50,000.
Virgin Online Casino Bingo
Virgin Casino punches well above every other US casino when it comes to Bingo games offering. It’s the only American online casino what true multi-player bingo rooms. The brand hosts 90-ball bingo games 24/7, with lots of winning patterns, community jackpot, top chat features, and a well-developed community aspect.
Buyins start from $1 and go all the way to $5. Every 30 minutes, the brand offers a free bingo game where you could walk away with bonus money payout if you are the first player to complete 1 line, 2 lines, or a full house.
- 7-Eleven PayNearMe
- Cash at the Tropicana Casino Cage
- Visa/MasterCard Debit and Credit Cards
- Instant e-Checks (ACH)
- Online Bank Transfer
Some deposit methods, such as Skrill and Neteller, are instant while the rest are very quick. You can deposit any amount ranging from $5 to $10,000.
The withdrawal method depends on the deposit option used to fund the account. For instance, if you use ACH to deposit, you can only use ACH or get cash at the Tropicana Casino Cage when withdrawing. Other withdrawal options at Virgin Online Casino include:
- Check by Mail (Minimum withdrawal limit of $20).
- Cashier’s Cage (Walt to Tropicana Casino in Atlantic City and walk away with your money in cash).
The brand processes withdrawals within 24 hours to 10 working days, depending on the method you choose. The minimum withdrawal amount is $10, and the maximum is pegged at $10,000.
You can see all the games as soon as you click the respective tab, but you cannot play them until you sign up and log in. That is a bit of a shame considering you cannot even play the demo versions. But with a wager-free welcome bonus on offer, why not sign up?
Help and Banking options are also easy to access at the bottom of the casino’s home page. Besides, the casino is fully optimized to run on all browsers for Mac and Windows.
When it comes to the slots, Virgin Online Casino has several avenues of improvement. First, the number of games can be increased to match what we find in ordinary casinos. Second, the brand needs to provide punters with more ways to sort through the games. Currently, all slots are simply grouped under “Slots” tabs. This makes it almost impossible to filter the games by developer, jackpot slots, etc.
Again, it’s a bit disappointing that the brand does not support instant play on mobile devices, but the download casino has all the major features that you need for next-generation mobile gaming. You can make your deposit and withdrawals, access the games, view your VIP points, manage your responsible gaming settings, and access the help section through your mobile device.
In terms of casino games, you can access at least 25 titles through your tablet or smartphone, with a majority of them being slots. You can also play one roulette game, one blackjack game, and 4 single-line video pokers.
- FAQ Section – You can easily find answers to basic questions about the brand from the site’s FAQ section. To access the FAQ page, click the “Menu” link located on the top-left side of the screen.
- Phone – You can speak to a live agent between 0900hrs and 2300hrs from Monday to Sunday. The support phone number is (844) 737-7616.
- Live Chat – Agents are available around the clock to help you through live chat. This is the best and quickest method of getting help at Virgin Casino.
- Email – You can shot an email ( firstname.lastname@example.org) any time (day or night) and expect a reply within 24 hours.
How does a match up bonus work?
This is a kind of promotion that Virgincasino.com offers, which matches a percentage of the money you deposit.
How can I access my account if I forgot my password?
You can easily reset your password by following the following steps:
· Choose “Forgot Login” on the home page.
· Enter the email address you used when registering your account and date of birth.
· You will receive an email with a link that you can follow to reset the password.
· Complete the process by providing the last 4 numbers of your Social Security Number and Zip Code.
What is PayNearMe?
This is a payment method that allows you to fund your Virgincasino.com account at any of its 7-Eleven local stores in New Jersey. The benefit of PayNearMe is that you pay with cash, helping you avoid linking your gambling transactions to your bank.
Why are the games not loading?
Several issues can prevent the games from loading, such as poor internet connection, issues with servers, or even issues with your playing devices.
About Virgin Online Casino
In 2004, Richard Branson established Virgin Games Casino, which struggled to capture the market. Having failed to take off, Branson sold the venture in 2013 to GameSys and allowed the new owner to keep both the branding and the name.
GameSys then spiced things up by launching a brand-new online casino with table games, slots games, and bingo games, to offer the present-day Virgin Online Casino. The refurbished casino was re-launched in 2014 under the aegis of the New Jersey Division of Gaming Enforcement. The NJ state laws require all online casinos to be affiliated to a land-based casino. To achieve this, Virgin Casino partnered with the Tropicana Resort & Casino Atlantic City.